Privacy policy

Nilgiri Coffee Propaganda operates the brand Nilcos Coffee. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

Information We Collect

We may collect the following types of information when you interact with our website or services:

Personal Information

Name
Email address
Phone number (if provided)
Billing and shipping address

Order & Transaction Information

Products purchased
Payment method details (processed securely via third-party payment gateways; we do not store card details)

Technical Information

IP address
Browser type
Device information
Cookies and usage data

How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate order updates and customer support responses
Improve our website, products, and services
Send important service-related emails
Comply with legal and regulatory requirements

We do not sell, rent, or trade your personal information to third parties.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

Improve user experience
Understand website traffic and usage patterns
Remember preferences for future visits

You may choose to disable cookies through your browser settings, though some features of the website may not function optimally.

Sharing of Information

We may share your information only with:

Trusted service providers (payment gateways, logistics partners, website hosting services) strictly for order fulfillment and operations
Legal authorities if required by law or government request

All third-party partners are obligated to keep your information secure and confidential.

Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

Request access to your personal data
Request correction or deletion of your data
Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. Nilgiri Coffee Propaganda is not responsible for the privacy practices or content of such external websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with immediate effect. We encourage you to review this policy periodically.